Cant log in on mobile

Hi Tenno, can we get a little bit more information about this? In particular, sending  us your game logs after receiving a 'login error' message could be of great use to us. You can actually save & send logs from the launcher screen even without logging into your account. I am including instructions on how to do so here: 

On 2024-02-26 at 3:06 PM, [DE]CoreyOnline said:

If you are unable to get in game, you can also access & save Error Logs by tapping the top centre of the screen (in landscape mode)

Download to your device by selecting “Save to Files”

With your Error Logs downloaded, it’s time to send them along!

Sending Digital Extremes Your Logs

• Visit Warframe Support support.warframe.com
• Log in using your Primary Warframe Account
• Select “Submit a request” in the top right of the web page
• Select “Logs and Metadata”
• Use the Subject & Description to explain your issue with as much detail as possible
• Under “Category” select Files/Logs requested in Forums
• Drag your Logs onto the ‘Attachments’ field of the support ticket.
• Hit “Submit”

Many thanks! And can you confirm you were still not able to log in as of today?

Also, did you try logging in with Apple ID password instead of just face / touch ID? There may be something strange happening with the face / touch login.