over 3 years ago - [DE]Megan - Direct link

Hello!

We've found the backend culprit that has plugged up the Drop pipeline and are actively looking to resolve this Twitch Drop issue.

Once we have resolved, everyone who has claimed on Twitch and is waiting for the Drop to be fulfilled will receive it.

I will update this post once we've resolved - thanks!

over 3 years ago - [DE]Megan - Direct link
2 hours ago, [DE]Megan said:

Hello!

We've found the backend culprit that has plugged up the Drop pipeline and are actively looking to resolve this Twitch Drop issue.

Once we have resolved, everyone who has claimed on Twitch and is waiting for the Drop to be fulfilled will receive it.

I will update this post once we've resolved - thanks!

The fix has been integrated and will deploy with our next PC Hotfix, as this only affected PC users, which could be as soon as this week. 

I will update this thread again after the Hotfix is deployed. We'll be monitoring to ensure that once the Hotfix is out that players receive their Drop as indicated.

Thank you! 

over 3 years ago - [DE]Megan - Direct link
On 2021-05-03 at 11:25 AM, [DE]Megan said:

The fix has been integrated and will deploy with our next PC Hotfix, as this only affected PC users, which could be as soon as this week. 

I will update this thread again after the Hotfix is deployed. We'll be monitoring to ensure that once the Hotfix is out that players receive their Drop as indicated.

Thank you! 

The Twitch Drop fix for PC has been deployed with Hotfix 30.1.1.
 

Please relog to receive your Inbox - if you do not receive it right away check back in ~5 minutes as it may take a moment to fulfill the backlog. 

over 3 years ago - [DE]Megan - Direct link
On 2021-05-04 at 2:03 AM, (PSN)True_Reclaimer said:

 

Can confirm that PS4/5 only got a single scintillant!

Will say this AGAIN

NO MORE TWITCH DROPS

Do in-game alerts, because its been 5 years and your team still cant get twitch drops to work right!

I can confirm you did indeed get 3 Scintillant.

The Inbox message on Console doesn't properly indicate multiples - working on a UI fix for that.