2 hours ago, [DE]Megan said:
Hello!
We've found the backend culprit that has plugged up the Drop pipeline and are actively looking to resolve this Twitch Drop issue.
Once we have resolved, everyone who has claimed on Twitch and is waiting for the Drop to be fulfilled will receive it.
I will update this post once we've resolved - thanks!
The fix has been integrated and will deploy with our next PC Hotfix, as this only affected PC users, which could be as soon as this week.
I will update this thread again after the Hotfix is deployed. We'll be monitoring to ensure that once the Hotfix is out that players receive their Drop as indicated.
Thank you!