devtrackers.gg
over 5 years
ago -
Shubean
-
Direct link
We are waiting for a patch to upload as we speak, we're hoping that it fixes all of the above issues. We'll stick around and make sure we're dealing with anything else that could come in!
Thank you for your patience with dealing with this.
Edit: If you are still having issues, please try the below troubleshooting:
- Try to run steam in Administrator mode
- Make sure your Media Package is up to date or installed: https://support.microsoft.com/en-us/help/3145500/media-feature-pack-list-for-windows-n-editions
- Make sure that Visual C++ is update to date: https://support.microsoft.com/en-ca/help/2977003/the-latest-supported-visual-c-downloads
- Remove any Joysticks and XInput Flight controllers you may have plugged in
We're working on a fix for this!
- Run the game in OpenGL
- Run the game with the launch peramiter '--skip-intro'
To do this right click on wargroove in your library, go to 'properties' and select 'set launch options' and type --skip-intro into the text bar.
- Run sfc /scannow in the command prompt; this will find and replace any corrupted files that might be causing the issue
- If you are getting error message 'GL pixel Format not available' and are on Windows 7, you probably have your monitor set to use 16 bit colour depth. Here's a guide on how to change it to 32bit: http://www.sevenforums.com/tutorials/258-color-bit-depth-display-settings.html
If anyone is still experiencing launching issues or crashes when launching please send your PC specs and any Logs (found in AppData/Roaming/Chucklefish/Wargroove) over to [email protected] so we can deal with them as swiftly as possible.
Thank you for your patience with dealing with this.
Edit: If you are still having issues, please try the below troubleshooting:
- Try to run steam in Administrator mode
- Make sure your Media Package is up to date or installed: https://support.microsoft.com/en-us/help/3145500/media-feature-pack-list-for-windows-n-editions
- Make sure that Visual C++ is update to date: https://support.microsoft.com/en-ca/help/2977003/the-latest-supported-visual-c-downloads
- Remove any Joysticks and XInput Flight controllers you may have plugged in
We're working on a fix for this!
- Run the game in OpenGL
- Run the game with the launch peramiter '--skip-intro'
To do this right click on wargroove in your library, go to 'properties' and select 'set launch options' and type --skip-intro into the text bar.
- Run sfc /scannow in the command prompt; this will find and replace any corrupted files that might be causing the issue
- If you are getting error message 'GL pixel Format not available' and are on Windows 7, you probably have your monitor set to use 16 bit colour depth. Here's a guide on how to change it to 32bit: http://www.sevenforums.com/tutorials/258-color-bit-depth-display-settings.html
If anyone is still experiencing launching issues or crashes when launching please send your PC specs and any Logs (found in AppData/Roaming/Chucklefish/Wargroove) over to [email protected] so we can deal with them as swiftly as possible.