Greetings Wayfinders. It feels great to be able to share the updates we have made in the game! We’re thankful for those of you that have continued on this journey and thank you for the continued support you are showing us on all platforms.
We understand that our Early Access launch could have been better. We are committed to make good for the frustration and for the time you lost when playing.
We hope that you accept this package as a thank you to those that have stuck around and played daily. We also have something special for all you “Waitfinders” later in the year, stay tuned…
Please allow time for all items to be distributed, if you are missing these rewards after an extended period please reach out to our
support team[playwayfinder.zendesk.com].
The State of the Game - What's Next
We wanted to highlight some things we’ll address that are lingering from the Early Access launch that have been impacting players. We also wanted to discuss our first patch, first content update and other topics we’ve seen.
The team will continue to work towards other fixes that will improve the overall experience and are ready to start running those Lost Zones with you!
From Dev: When we first opened the servers the amount of logins were massive. This resulted in server stability being an issue.
The team worked from that point to start making adjustments and hotfixes and we were able to see that initial climb as more players were able to successfully enter the game. From there, we continued to work on stability issues and now we are seeing what we would consider normal fluctuations in CCU.
We are seeing more of you in the game and more importantly, we see more of you being able to enjoy Wayfinder with your friends and fellow players!
Before we dive into the finer details, we wanted to let you know the issues we are prioritizing as we head into the next bit of Early Access.
Store + Runesilver Purchases
We are aware of persisting issues with the store at times. We wanted to focus on getting people into the game last week and now we are able to make this a priority.
We’re looking to address the following soon:
- You can make a Runesilver purchase but then the Runesilver never shows on your account
- You can not purchase Runesilver at all
We recently solved the “Insufficient Funds” error that players were getting and you should now be able to use your Runesilver.
We are also in the process of adjusting the weapon pricing that we had mentioned in our previous communication right after launch. As stated in that letter, anyone that has made a purchase will be refunded the Runesilver and we’ll be adjusting the prices permanently.
Cross-save Lost Progression
When linking your PlayStation Network user account to a DE account there have been cases of players losing progress because one of the platforms overwrites the other. We think this process can be a lot clearer and we’re going to be tackling it soon. Currently that data is not deleted or lost, and Customer Support can assist you.
Big Bugs We're Tracking
We wanted to make sure you are aware of three big issues that we have prioritized due to the conversation from players on Discord, Reddit and social sites. The following fixes are underway and once we have a solution we’ll hotfix as soon as we can.
Talon of Pyre - Currently if you’re in the Highlands instance and get disconnected, it’s probably because someone in that Highlands has taken on the Talon of Pyre world boss and in some scenarios it can crash the game for all in the area. While we had a fix in our first patch, that did not resolve it (more details on this one below).
Selling Accessories - We are tracking a fix for being unable to sell accessories worth over 100 gold to vendors, and will provide an update once we have one. We understand you need to make room for the latest and greatest gear!
Weapons showing as Rifles - This one is tricky and our team is working on it. We want you to be able to see all awesome Tooth and Claw or Epitaph weapon skins too! We’re trying to get a fix in as soon as we can and will communicate when an update is available.
Patch Notes + Known Issues
Thanks to all of your in-game reports and the conversations from our community we have been able to work toward fixes for issues that are impacting players. With that being said, we are happy to share our first MAJOR patch notes update
here[www.playwayfinder.com].
Help and Support
Due to the amount of issues that we saw launch week, our customer support has been slammed. We know some of you have been waiting a while for a response. We promise, we are working through these as fast as we can. While we work to catch up, we’ll also be fortifying processes and responses to hopefully streamline things and get back to players sooner.
In the meantime, you can stay up to date and be involved in the discussions through any of our social platforms.
Facebook[www.facebook.com] Twitter YouTube Instagram[www.instagram.com] Reddit Discord[discord.com] Threads[www.threads.net] Hey Wayfinders, This One's For You
From TennoCon to Gamescom, Wayfinder has been traveling everywhere to meet you all in person and bring the Wayfinder experience coast to coast. We have many more announcements coming down the pipeline as we continue Early Access and open up the game to even more players!
Speaking of Gamescom, Wayfinder made an appearance in the Level Infinite Showcase where we announced that the first content update is coming soon! It’ll include a new weapon, new hunts, new quests and more!
Make sure to check out our roadmap that is a joint effort of what the team is working on internally along with what we are working on based on your feedback:
Wayfinder Roadmap[trello.com]Finally, we wanted to take a brief moment to say thank you to our Wayfounders and those joining the growing Wayfinder community. You all standing beside us as we work to deliver the game you all have been eagerly waiting for has been keeping our teams moving forward as we see the demand continue to climb. The work never stops and there will be constant updates and communication as we head through Early Access. We are stronger together Wayfinders, and we can’t wait to explore this world with you.