almost 4 years ago - Hapa_Fodder - Direct link

We have said multiple times in these forums and I have said on our official streams, that we need players to submit tickets with replays attached when they have this issue.

I and @Gneisenau013 have tried to duplicated this multiple times and have been unable to have this happen.

Furthermore, sending in replays with this issue helps a lot more than posting here as we need to see evidence and get the data from the replays in order to better diagnose this issue.

Mahalo,

-Hapa

almost 4 years ago - Hapa_Fodder - Direct link

Guys, we can see A LOT more data on replays than you.

The replays literally have all the data we need to see what you're clicking when you're playing.

-Hapa

almost 4 years ago - Hapa_Fodder - Direct link

I mean the ticket system is very straight forward.... "Game Issues" "Game Mechanics" etc....

-Hapa

almost 4 years ago - Hapa_Fodder - Direct link

There are A LOT of battles played and a lot of players never have this issue. I am one of those, so if I am unable to duplicate the issue we NEED replays submitted in tickets for our Devs to see what is going on.

Beyond that, the first thing we will tell you is remove any mods from the game and see if it goes away

If the majority of players don't have this issue and a small isolated group does, there is a chance we will never see it. This is why we NEED the replays.

-Hapa

almost 4 years ago - Hapa_Fodder - Direct link

Our first suggestion will ALWAYS be to remove mods and play and see if the problem persists.

TBH, and this has been my experience for years. A LOT of the times, after mods are removed, a problem disappears....

-Hapa

almost 4 years ago - Hapa_Fodder - Direct link

This would be correct, the best way to inform a mod maker is in the mod maker section of these forums.

-Hapa