about 4 years ago - Gneisenau013 - Direct link

@SamTheMad,

We are dealing with a lot of requests since last weekend and our team is working through them as quickly as possible.

At the same time, these transactions take time to process especially given the complicated nature and we want to make sure they are done right the first time.

Adding more tickets to the queue for the same request only complicates matters and slows everything down.

I can see you have a few tickets in the queue and they are still being worked on.

Please allow the Support team to work on the requests and take care of you.

#anchorsaweigh