[2020] Bots are alive and well, and what does WG do about it?

As we have stated in the past in multiple locations on these forums. We go through regularly and make accounts that show bot activity go away.

Contrary to what a lot of you think, we look at their holistic activity, and sometimes accounts that are reported as a bot end up being just someone that players the game to play, or someones kid etc etc.

I AM NOT saying this is the case with the above image just explaining more clearly. I in fact have seen bans that have occurred over the last 24 hrs.

These are done manually and by only a few people, they go through and look at literally THOUSANDS of accounts every day.

-Hapa

We aren't the size of many of the game publishers, unfortunately the canned answers are a necessity due to the volume of tickets are small team deals with day to day. And it is a fast way for us to get an answer back to you.

Every ticket you put in, gets put into a category, if its chat violations or bot activity and a ticket is logged eventually someone gets to looking at them.

-Hapa

Define "bunch of times," also just because you see moderation occurring doesn't mean that it isn't occuring.

I cannot discuss the process we go through but if they have been reported and our staff agree we moderate them.

-Hapa