about 4 years ago - Hapa_Fodder - Direct link

Couple questions:

1: Have you converted any XP to FXP at all ever? If you have this would be the reason that it is missing.

2: Were any of these ships that were in the tech tree that you moved to the Tier VI ship with?

3: In your ticket did you give screen shots? Did you run a WGCheck?

-Hapa

about 4 years ago - Hapa_Fodder - Direct link

So we are asking these questions to get an understanding and try to HELP, not point blame or anything. So I am unsure why you'd give up asking. We need as much information as we can to try to figure out what happened.

We CAN look at logs but we typically do so after we have moved passed the easy to answer stuff first.

-Hapa

about 4 years ago - Hapa_Fodder - Direct link

No worries, well if and when you are comfortable to log back in, get a ticket written up and PM me the number and we'll see if we can't figure this out.

That being said, FIRST AND FOREMOST, take care of YOU man! You definitely did NOT offend me, I am just trying to get a better understanding of what the problem is, is all

-Hapa

about 4 years ago - Hapa_Fodder - Direct link

I mean I didn't give you a thumbs down, I don't do that. But I am going to PM you right now.

Mahalo,

-Hapa