We also talked about it on stream multiple times. I recommend in the future to screenshot your builds that you like and use the all reset as soon as possible so you don`t miss the window. Specially if the reset individual is going on at the same time. That way you can still reset as you test things but at least you get the bulk that you might not even get to out of the way. Also is always a good idea to check the dates and set a reminder.
I quoted 2 different people, I did not see it was the same person with the issues. The answers are still correct:
That is 2 different issues.
Issue one: He cannot reset a commander without owning a premium ship. Solution was to use the all reset button.
Issue two: He did not read the post that said it would end on Monday. Solution, individually reset commanders.
LOL did i really typo that? my bad hahaahahah.
It is fixed now, I am blaming auto-correct on that one, or lack of coffee hahahaaha