[2019] Clan Brawl Issue (09/21)

Hi guys,

As some of you may know we had an issue with Clan Brawl last Saturday when some players were unable to get in a battle and were stuck in an endless queue.

First of all, we successfully found the cause of that issue and fixed it for good. (yay!)
Also, there will be compensation until the end of this week for affected players who were in a queue for more than 10 minutes:

2,500,000 Credits


100,000 Elite Commander XP


3,500 Coal

UPD:

On one hand yes... On the other hand... How else you would define it? Anyone who in theory could get affected? Or perhaps a player who entered a queue for 1 min then he got an urgent call and couldn't play all day should get compensation as well? So, IMO that's a pretty OK definition of "affected players"

It's listed in the 1st comment.
It's said "end of this week" so you can just check calendar ;)

Nono, I edited the initial post and highlighted the edited string via comment so everyone could see it.

Sorry if I offended you in any way, I really didn't mean to.
Regarding the workweek it's true but I prefer to be caution, so if we plan to give compensation before Friday, I will say before Sunday so that way we have some time if there will be any delay or issue.

It was mentioned in another topic. The portal had a mistake, the time was incorrect. Sorry for the inconvenience.