almost 2 years ago - Boggzy - Direct link

Generally speaking these are not bots - they are just bad players.
Despite your suggestion that we "need to let blatant bots fill the queues" - we take passive play and purposeful throwing very seriosuly.
If you actually want to do somethign about this - please send me the replay privately as well as filing a CS ticket for passive play.

almost 2 years ago - Boggzy - Direct link

Something like what you are describing is considered "Passive play" and is against our EULA. We rely on you folks writing tickets to CS with a replay and a description of what's happening to help us punish and / or remove these players.

almost 2 years ago - Boggzy - Direct link

Oh no doubt there are bots. You may not know this, but we have regular sweeps of our servers to remove accounts determined to be or even suspected to be bots. I handle this myself at times!
I'm not saying that bots cannot exist - that would foolish to think - but more often than not the "bots" you think are either poor or spiteful players. And we go after them when they are reported.

almost 2 years ago - Boggzy - Direct link

I don't understand what you're suggesting here.

If you're going to ping me with "Admit you have a problem", then please have a clear point you're attempting to share with me.

almost 2 years ago - Boggzy - Direct link

Oh, I see what you're saying - the player admitting to using a bot.


We have programs that periodically sweep and remove bots from our servers. This happens frequently and works exceptionally well.

If this player is admitting to using a bot - please submit a CS ticket with these screenshots and we will look into it. He could be lying just to troll.

Thank you for censoring the player's name. I appreciate you following the forum rules to not start a witch-hunt. Will you please DM me the name of this player? If you have the screenshot without the censor bar, I would like that too, please.

almost 2 years ago - Boggzy - Direct link

There is an escalation process based on severity. I can't go into tooooo many details, but it is tied directly to our EULA.

Also, just because someone says they are botting doesn't necessarily mean that they are. The internet is full of trolls . If the OP would send me the screenshot I can investigate the user.