[2019] PSA: Charity Drive Donation Rewards

Heyo Captains,

We hope you're having a lovely holiday season.

We've had quite a few people curious about the rewards coming from the Holiday Charity drive we ran before the holiday season. We are super sorry for the delay in getting your rewards out to you. There are many reasons for the delay but overall it doesn't matter, what matters is what happens next!

REWARDS LIST for Virtual Prizes:

You will be getting your rewards shortly after the staff return to the NA office for 2020, which occurs on January 2nd. We will endeavor to have all rewards issued ASAP after this date.

For now, we'd like to provide you the WIP confirmed list of rewards for our NA players, this can be found here.

BEFORE YOU PANIC:

If your name is not on the list at the moment, the mean reasons this is was that your username was not provided on the selection of the reward.

However, do not worry, if we do not have your username, we still have your email addresses and will track down your account via this means. This will be done after we return to the office.

Since this is a public list, we removed all email pending rewards to protect their information.

PHYSICAL PRIZES:

Since physical prizes will be coming from the various regional offices (NA and EU), these may take additional time to arrive but they will be shipped out ASAP from the regional offices.

Thank you for bearing with us over the holiday period,

Fem,

Heyo everyone!

All prizing beside flags should have gone out today, flags are currently in the line to be credited.

I also dropped off all physical prizing coming from the NA office to the post office this afternoon, depending where its heading it may take a few days (with US) or longer (International) to arrive.

If you have not received your prizing please don't hesitate to reach out to me.

Fem,

Aloha,

Can you two please put a ticket in and we'll have our support folks take a look at what happened?

Mahalo,

-Hapa