Aloha,
As has been stated numerous times throughout the forums if at ANY TIME someone is being personally attacked all you have to do is hit that little report button and NOT respond to them. And one of the volunteer mods or staff will take a look and make a determination based off the below posted rules.
Why or how do people that are personally attacked end up being moderated against? Because they do exactly the OPPOSITE of what I always say. They respond, usually snarkly with another personal attack which results in BOTH being moderated against.
And since you are unable to see that moderation, most people will think nothing is done. This is simply not true, and no we will not share when stuff is done.
We only have a small handful of moderators, this is why things can slip past us, there are LITERALLY thousands of posts every day. And if they are not reported then we can't possibly catch everything. Furthermore, what you might deem as a personal attack, sometimes is not, maybe a snide remark or a trolling response, these things don't always break our forum rules. As we are all adults and some trolling will occur. As always however, if you find moderation in error or something that was NOT moderated that needs it, you can PM me with examples and I will take a look and we will discuss your thought process. I have actually changed my pov on some responses as a direct response to this.
Mahalo,
-Hapa