about 4 years
ago -
Gneisenau013
-
Direct link
If you submit a WGcheck report after you are disconnected and submit a ticket with it, we investigate it and should there be an issue with the client or connection, we can work with the player to find middle ground.
However, if you are constantly disconnecting or having client problems, that is an issue that should be investigated and as your game experience is being disrupted and you are unable to join the Fleet in battle.
The Fleet needs all the help it can get so it is imperative to fix any problems with your client/connection above everything else.
Perform a check/repair of the game client
Create a WGcheck report + submit it to the Support Team.
#anchorsaweigh