almost 3 years ago - Hapa_Fodder - Direct link

Just curious, do you guys use any mods? I have been trying to get this but, changing UI settings etc and yet am to reproduce it. I'm wondering if it has anything to do with UI scaling or a mod specifically.

-Hapa

almost 3 years ago - Hapa_Fodder - Direct link

If you are having this issue with every battle, PLEASE run a WGCheck and put a CS ticket in with the report attached.

https://na.wargaming.net/support/en/products/wows/article/19431/

Mahalo,

-Hapa

almost 3 years ago - Hapa_Fodder - Direct link

Hmmmm, thats odd, I know this may not be ideal, could you pull all your mods and play some matches still?

almost 3 years ago - Hapa_Fodder - Direct link

Folks,

There is a reason why I ask you to remove mods ALWAYS when you see bugs like this. I am not saying this is the case for this bug, but most of our bug reports are due to mod interaction with the client.

Mod makers don't know there is an issue unless someone that uses their mods tells them. We NEED you to pull the mods, play and see if it still does it. It doesn't matter if you think the mod interacts with the end battle results or not.

I have literally seen a cross hair mod crash a client back to port after a battle before.

-Hapa

almost 3 years ago - Hapa_Fodder - Direct link

Again, pls run a WGCheck and put a ticket in explaining the issue.

-Hapa

almost 3 years ago - Hapa_Fodder - Direct link

If it has happened that infrequently, that isn't the same I think of what is being discussed. But I always say, any time you have a game crash or something you think this is a bug always:

A: remove any mods that you may have

B: Run a WGCheck and put a CS ticket in

And this is always before you nuke your client and try to redownload it, because most issues can probably be fixed with a lot less time spent. This saves you time and may help us find a legit problem with the client.

Also, I was more saying what to do as a list in general, not necessarily directed at you.

Mahalo,

-Hapa

almost 3 years ago - Hapa_Fodder - Direct link

So telling me the mods you run, doesn't help me, because I am not the mod maker, nor do I really use mods except the nomogram site. That being said, its not normal for us to troubleshoot mods either as when you install mods you are modifying the game (I know that sounds redundant but ya). This is why we always suggest removing all mods and playing the game to see if the bug still occurs.

Also, if you're using Aslains mod pack, I would highly suggest you try to find the mods in our modpack, as you have a direct line of communication then with the mod maker (because there is literally a mod thread in these forums) if there is an issue.

-Hapa






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