over 4 years ago - Hapa_Fodder - Direct link

Because the directives were written up well before the operations rotation was built, this is a standard we are placing on all missions in terms of what mode you can do them in so that someone doesn't have to go in one by one and do it.

-Hapa

over 4 years ago - Hapa_Fodder - Direct link

***UPDATE***

Please check this mission again! I had a long talk with our dev team and they looked at them. I believe these missions are fixed now.

-Hapa

over 4 years ago - Hapa_Fodder - Direct link

There is NOTHING malicious to Narai being pulled, with the last update there was a critical error that made the operation crash for A LOT of people during the completion of the operation, this was causing a lot of issues. They pulled it to fix it, that is all, pure and simple. It's obviously not a small fix, otherwise it would be back already.

If you think that we have the time or inclination to have some some evil plan, or someone is sitting in a dark room rolling their hands and attempting to figure out some devious reason to pull operations, you're wrong.

Players were having critical crashes, they put tickets in, we noted the uptick, tested the operation and it showed a problem that made it have to be repaired.

-Hapa

over 4 years ago - Hapa_Fodder - Direct link

I'm not "manufacturing excuses" I'm literally telling you all, that when we continuously move requirements (specifically adding PvE case in point) to all our mission chains, this was a last minute change and initiative that I have personally been working towards to improve the QoL specifically for our NA PvE community. And then we moved CBs because players informed us via feedback that they were not happy with the way it was being handled so it was also a last min change....

These directives were set up months ago.... so yes, we missed some things. As i said, we are setting a NEW standard to try to allow everyone that plays every game mode do many of these missions, because that was the feedback we received, that we didn't allow this in the past. So we scrambled to add all modes and not all the correct changes occurred.

Which is why THIS MORNING I updated the community that our Devs went through last night and changed them. I don't need to be "manufacturing excuses" ever, regardless of the fact I work for WG.

-Hapa

over 4 years ago - Hapa_Fodder - Direct link

The biggest issue that most people do not understand is game development cycle, timing or complexity.

This German update was built and planed LITERALLY 6 months or more ago, testing was done on the PTS, but without sufficient numbers of people testing on PTS, not all bugs can be worked out or found, and that includes our internal testing. And the changes that we have discussed over those months, sometimes they don't get in due to the complexity of game development.

And before someone jumps on the band wagon of "Well you need to test more" No one has ever seen bugs with updates from other games? Because that is HIGHLY impressive. Considering I have seen bugs in games that have been out for YEARS when updates occur.

These things are normal. And when we go to repair them, this too is normal, things being deactivated so they can be repaired or patched and then re-activated.

-Hapa






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