over 5 years ago - Femennenly - Direct link

Heyo Captain,

I have moved your thread to Support as it will have better visibility with the correct people here.

Considering you have already tried a fresh install, please follow these instructions and submit a ticket to CS who will be better able to troubleshoot this with you:

To aid in the quick resolution to your game issues and prevent unnecessary back and forth with Customer Support in the ticketing system:

Download and Run a WGCheck and attach the files to your support ticket. The detailed instructions for this process can be found:

https://na.wargaming.net/support/en/products/wows/article/19498/

Once you have done this, please submit a ticket. Details of how to submit a ticket can be found: