[2022] Support ticket system is down, endless login loop

So you're not able to log into the website? Or is it that, once you log in, you are unable to create a ticket?
I think I can help with this, but if you can help me with that info it will go quicker

Into the CS site or into the World of Warships site in general?

Ok, thanks for the info.
I believe I heard about this in the last few days with a potential solution. It's somewhat rare, so give me a day to get a response and we'll see about taking care of it, yeah?

This is a possibility. If you are automatically logging into the Eu side of it, then your login will not work.
Will you try logging into the NA CS site first with your credentials and see if that solves the problem?

Can I ask you to do the following for me in a DM?

open console (F12 key), Console tab


press F5


reproduce ticket issue with open console


Take a screenshot of the window (it is necessary that the red lines in the console get into the screenshot)

Our Customer Service folks need a screenshot of the process on the webpage to find the issue. If you would send that screenshot to me in a DM, that would help very much.
Thanks for you patience, Arrrgh!

To fix it, I need to know what is going wrong - that's why I am asking for this process to be done.

Did you see the instructions I gave to Arrrgh earlier? That's what I need, brother.

I need the details that come from having the console tab open, not what you're giving me here. If you don't want to do that, you are free not to, but that's what I need in order to be able to help Arrrgh further.

I'll check back with CS on this guys. It may take until Monday to get an answer.

I appreciate your patience while I try to find a path forward here.

That's exactly what we were waiting for.
Thank you for bringing it to our attention, Arrgh!