over 5 years ago - Gneisenau013 - Direct link

Ahoy Fleet!

The Update 0.8.5 is here, so please provide any bug reports you may encounter here.

Please also check our little guide on how to report a bug here:

For each report Please make sure to attach WG Check tool report to your reports! That will help us to better understand the nature of the issue you're experiencing.

You can find the instructions on how to use that tool here:

If you're trying to report any technical issue, please make sure to attach WG Check report to your posts.

If you'd like to leave feedback on the latest content or updates, you can drop them here!

over 5 years ago - Gneisenau013 - Direct link

Always good to beat me to the punch...saves this old man for scouring through my own post!

I've also heard this from other players too, will ping the QA team to see what they can find!

#anchorsaweigh

over 5 years ago - Gneisenau013 - Direct link

I'll have to check that out for myself!

Muchas gracias!

#anchorsaweigh

over 5 years ago - Gneisenau013 - Direct link

Did the image change from previous patch? Not sure what is wrong with the torpedo bomber heal consumable on the port UI.

over 5 years ago - Gneisenau013 - Direct link

I'll check the loading screen the next time I queue up.

The post battle report displays the other player's info on my screen when I hover over them. Which battle mode are you reporting?

over 5 years ago - Gneisenau013 - Direct link

Can you guys do the following?

1. Run a check and repair of the game client

2. Relaunch the game and check in both Random and Savage Battles

3. If problem persists, run a WG Check report.

over 5 years ago - Gneisenau013 - Direct link

Other players have also reported not hearing their own music when selected in the settings.

Will test this after checking the ship names reports.

over 5 years ago - Gneisenau013 - Direct link

Force close the client using the task manager and restart it.

It should resume progress of the download from where you left off.

If you're still having problems, reach out to the Support team and be prepared to provide a WG Check report.

https://na.wargaming.net/support/en/products/wows/help/17361/17363/24589/

over 5 years ago - Gneisenau013 - Direct link

Thanks for the screenshots and WGC report. I'll try to replicate it on my side as well.

#anchorsaweigh

over 5 years ago - Gneisenau013 - Direct link

For everyone that is reporting this, can you try removing any mods and run vanilla client?

I want to confirm that this is a mod-pack UI case and not something that is in our game client.

Either way, I'll reach out to the testing folks to review.

#anchorsaweigh

over 5 years ago - Gneisenau013 - Direct link

Did you already do a check/repair on the client?

Are you playing on PC or Mac?

over 5 years ago - Gneisenau013 - Direct link

Yes, we got that report yesterday. Team is looking at that now.

@KenF_1

To do a check and repair:

In the WGC, click on "Game Settings"


Select "check and repair"


Click on "Continue"

See if that helps the issue.

over 5 years ago - Gneisenau013 - Direct link

I'll reach out to the Wiki team and see what's happening there.

#anchorsaweigh

over 5 years ago - Gneisenau013 - Direct link

Can you reach out to the Support team?

If you can provide a WG check report for them so they can see what's happening:


Attach it to the Support ticket:

https://na.wargaming.net/support/en/products/wows/help/17361/17367/17368/

over 5 years ago - Gneisenau013 - Direct link

Disk permissions come to mind but you already have the client install on the D partition.

Can you submit a ticket to the Support team for assistance?

https://na.wargaming.net/support/en/products/wows/help/17361/17367/17368/

over 5 years ago - Gneisenau013 - Direct link

You're not alone, the cases are being investigated as we speak.

over 5 years ago - Gneisenau013 - Direct link

Ahoy! Good news, this is being addressed with the 0.8.5.1 micropatch!

#anchorsaweigh

over 5 years ago - Gneisenau013 - Direct link

Can you perform a check and repair of your client?

If that doesn't work, provide the Support team with a WG check report and they can see what is going on with your game client.

#anchorsaweigh

over 5 years ago - Gneisenau013 - Direct link

Make sure you aren't selecting the full-rudder shift as it will lock your rudder to turn either port (left) or starboard (right). By default these keys are "Q" and "E".

Try resetting your controls to default settings in case there was a key-binding that was unintentionally set.

over 5 years ago - Gneisenau013 - Direct link

Can you forward this to the Support team so they can take a look at your report?

https://na.wargaming.net/support/en/products/wows/help/17361/17367/17368/

over 5 years ago - Kami - Direct link

Hey Crokodone,

Do you happen to have to have a screenshot to illustrate what you are referring to? Is this something missing from the modeling of the ships?

Thanks!

over 5 years ago - Kami - Direct link

Hey Crokodone,

Thanks for theses screenshots. We will pass it along!