All good :) I never take these kinds of things personally unless it is something that directly comes from me, or is on my opinion (or in the case of the other day, I just write the wrong thing lol - I'm human too).
This is me saying it is 100% our intention to fix the operation and bring it back in a decent timeframe.
I'm here to help, its not a problem.
Once again, PR and Dockyard were developed by teams that are not related to game modes and PvE. We could've put them on the PvE team, but they'd be as useful as I would be at finding bugs in a code (unless its HTML, I'm hopeless at code). As it is, we just do not see demand for PvE content enough to spend sizable resources on it to get the fixes and changes made that the community desperately wants.
I will say this year, we are shifting focus to try and address more of the pain points that the community has in the game, including some long-requested features hopefully (no details, sorry).
Of course, PvE players deserve attention from CMs as much as PvP focused players.
Well hopefully we'll have something new and exciting for Halloween this year.
Fem,