Hey there,
Thanks for expressing your concerns on this topic. After reviewing your chat history, it is safe to say you were flagged by our in-game moderation tools. If you'd like to discuss the details of this, please feel free to send me a DM.
Thanks,
So, I wanted to reply to this post to explain how our chat ban process works and dispel some of the inaccuracies in your OP.
Let me say this, NO ONE, is going to get chat banned for saying something as simple as
Hey guys the flank is open..
Hey guys don't all go one way..
That does not occur.
You can get chat banned for a couple of reasons.
1: You can get chat banned if enough players report you with "Misbehavior in Chat." This isn't always automatic.
2: If a staff member sees applicable data that warrants a chat ban they can take action.
That being said, none of the things in the meme's you posted would get you chat banned necessarily. ALL of the things in the meme's that you have posted that you say are "allowed" are in fact not.
Any language with racial epithets, excessive vulgarity, political discussions etc, etc that violate our EULA can and will get you chat banned.
Anyone that is chat banned if they feel was unjustly punished can submit a customer service request to challenge it. And I have seen some chat bans get removed from a genuine error. That being said, MOST our bans are due to valid reasons, either a complete violation of our EULA or excessive reports from other players that were for valid reasons. Furthermore, chat can be shut off or if someone is being personally attacked or griefed in-game, replays can be submitted with a write up of what is going on and it WILL be handled.
I also understand the age of our player base, that being said, players over the age of 18 are not the only players in the game and vulgar language or any language that is inappropriate doesn't have to be acceptable just because some of our players are over that age.
This topic is now locked as I see no further reason to continue this discussion.
-Hapa
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