[2019] Bossa willing to refund but steam say no :P

Hi there,

So because of the special circumstances in this case we were able to work with Valve to extend the usual refund window from 2 to 4 weeks, as well as remove the 2 hour time limit. If Steam has denied your refund please can you submit a support ticket via this link - https://bossastudios.zendesk.com/hc/en-us/requests/new including your Steam details and proof of purchase and we'll get this sorted for you.

Thanks!