EA_Lanna Dev Tracker | devtrackers.gg

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25 Mar 19:26 EA_Lanna on Forums - Thread - Direct

Hey @Chillguin, I've had to remove the name from the thread as it's against AHQ's forum rules to name and shame.

if you are in game and suspect a user of cheating in Apex, this link can be used to flag che...

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14 Mar 16:56 EA_Lanna on Forums - Thread - Direct

Hi @DarthRedarc, if you've just made the purchase today, it might need to process the request first before it can undo/refund it. Could you allow 24hrs for that to happen and then retry the restore purchases option one more time as it might do the trick. If that doesn't work out, you'd need to send a help ticket from inside your game for the EA Help support team. This ...

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14 Mar 13:55 EA_Lanna on Forums - Thread - Direct

Hey @lastjedi712 if you were overcharged in-game could you contact the support team to review your account and assist? This EA Help article will have details on how to contact an EA Help support advisor.

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06 Mar 20:36 EA_Lanna on Forums - Thread - Direct

Hi @mattpalkki, I've moved this post to the Xbox section as it's not a Bug Report. On refunds, we would not be able to assist with returns for purchases made outside of Origin. You’ll need to get a refund from the point of sale. That means if you bought it from the store on your console, you wo...

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11 Feb 20:55 EA_Lanna on Forums - Thread - Direct

Hey @Jhawboooh, the steps differ depending on which forum that is.

Answers HQ
To rename your Answers HQ account name:

Open your EA account via the Origin client/Origin website
On the bottom left, find your avatar and username and click on the arrow to the right of it
Select the option "EA Account and Billing" from the menu that appears and a new page will load
In the tab "About Me...