about 5 years ago - EA_Lanna - Direct link

Hi @mattpalkki, I've moved this post to the Xbox section as it's not a Bug Report. On refunds, we would not be able to assist with returns for purchases made outside of Origin. You’ll need to get a refund from the point of sale. That means if you bought it from the store on your console, you would need to get in touch with Xbox support to see if you are eligible for a refund with them. This is also true if it was purchased from a third party.

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