Original Post — Direct link

My game crashes every 10 minutes or so. This just started happening after I installed the patch. Is there any way to revert back to the older version?


about 1 year ago - Ubi-Keo - Direct link

Hi @Dialon2022 I'm sorry to hear that your game is crashing after installing update 1.7.0.

I'm afraid that it is not possible to roll back to the previous update.

Could you take a look at the PC troubleshooting article and run through all the steps listed then try again. The support article contains some of the most common fixes for crashes, freezing, FPS drops and more.

Please confirm if this resolves the issue. 

about 1 year ago - Ubi-Keo - Direct link

Hi @Dialon2022 @longjohn119 @RobbyRAGE

@Dialon2022 I'm pleased to hear that you have got the game to launch after running it with administrator rights. To make the application run with administrator rights by default please check our support article here. We only recommend that you do this with applications you know to be trustworthy.

@longjohn119 thanks for your post, it's appreciated. I'm sorry to hear that some of the files needed repairing.

@RobbyRAGE I can see you have posted on another thread here, I have replied to you there.

about 1 year ago - Ubi-Keo - Direct link

Hi @LucasGabi27 I'm sorry to hear that your game is also crashing to the desktop after installing the latest update.

I have merged your post with this thread.

If you haven't already tried, please run through the PC troubleshooting in the support article here then try again. The support article contains some of the most common fixes for crashes, freezing, FPS drops and more.

Please confirm if this resolves the issue. 

about 1 year ago - Ubi-Keo - Direct link

Hi @Ramsitel I'm sorry to hear that you are also experiencing crashing after installing the latest update.

Could you please try running Ubisoft Connect and the game with administrator rights to see if that helps as Dialon2022 mentioned that this resolved the issue for them.