Original Post — Direct link

Since the last "patch/update" whatever you want to call it, my game crashes on startup no matter what I do. RTX 3080Ti latest driver, Ryzen 9 5950X (latest bios + latest chipset). I sent 32421421421 crash logs to ubisoft, but it's been weeks and before the game ran just fine 😕

almost 2 years ago - Ubi-Mark. - Direct link

Hello @pinesal and @tutyakaFUTUX,

Sorry to hear that your game keeps crashing.

Can you please perform all of the troubleshooting steps listed in this article? This will help you to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

almost 2 years ago - UbiSushiVamp - Direct link

@tutyakafutux Thanks for giving those steps a try! I am sorry to hear that they did not resolve the issue for you. Since the crashes are continuing I recommend creating a support ticket with our team with your Msinfo and Dxdiag files in order to be able to investigate further what may be causing the crashing!

almost 2 years ago - UbiSushiVamp - Direct link

@pinesal Greetings! I am glad to hear you were able to resolve the crashing. I am sorry to hear that you had to revert back to a previous update on your graphics card.

@tutyakaFUTUX I am sorry to hear that the crashing remains for you. If you are still having troubles with crashing, please create a support ticket with our team with your Msinfo and Dxdiag files to be able to investigate this further with you. Thanks!