UbiSushiVamp

UbiSushiVamp


02 Jul

Comment
    UbiSushiVamp on Support Forums - Thread - Direct

@dixiedynamite Hey there! We are sorry to hear that you are having troubles with linking your Amazon Prime account. Since this is an account related issue I recommend creating a support ticket with our team here. They'd be happy to further investigate this with you!

Comment
    UbiSushiVamp on Support Forums - Thread - Direct

@violentmrtino Thank you for the video! Just to check, do you have any previous saves you can load to enter back into the area to see if the bug remains?

Comment
    UbiSushiVamp on Support Forums - Thread - Direct

@cole_2018 Thanks for the question! To share a video here you can take the video and then upload the clip to YouTube as an unlisted video or Google Drive and then share the link here!

Comment
    UbiSushiVamp on Support Forums - Thread - Direct

@borgatb Hey there! I am sorry to hear that you are having crashing after drinking the potion in the Going Deeper quest. Thank you also for verifying your game files already. With this, please also try to run Ubisoft Connect as an administrator and give ...

Read more
Comment
    UbiSushiVamp on Support Forums - Thread - Direct

@ezi01499 Thank you for that information! I also apologize the guide did not help. Please try to uninstall and reinstall the DLC and let me know if that helps! You can do this by clicking on OPTIONS on a game and select "Manage Game Content".

Comment
    UbiSushiVamp on Support Forums - Thread - Direct

@d4rk-dr4g0n Thank you for giving that a try! I am sorry that you were unable to claim the pack on PC as well. Since you have a support ticket open already I recommend waiting for further updates there for next steps to help!

Comment
    UbiSushiVamp on Support Forums - Thread - Direct

@crazybone992 My apologies, I also just replied to you on another thread asking if you completed the troubleshooting. I see here that you did, thank you! I apologize that this is happening. Please also give this connectivity troubleshooting guide a try and let me k...

Read more
Comment
    UbiSushiVamp on Support Forums - Thread - Direct

@crazybone992 Thanks for sharing that information! I do apologize that this is happening for you as well. Have you been able to give the troubleshooting a try that Ubi-Keo shared to test if it helps improve this for you?


30 Jun

Comment
    UbiSushiVamp on Support Forums - Thread - Direct

@sirpnity Hey there! Thank you for reaching out about this. Our team is aware of players seeing the Trade Posts already built and not being able to claim them. The team is currently investigating this issue! I have gone ahead and added your information to the investigation. I apologize for any frustrations this has caused you in the meantime.

Comment
    UbiSushiVamp on Support Forums - Thread - Direct

@crazybone992 Greetings! I am sorry to hear that you are having stuttering and FPS drops since the newest update. Thank you for also sharing that this does not occur in offline mode. Could you please try verifying your game files and ...

Read more
Comment
    UbiSushiVamp on Support Forums - Thread - Direct

@cole_2018 Thank you for that information! Have you noticed any other items in your inventory duplicating?

Comment
    UbiSushiVamp on Support Forums - Thread - Direct

@wraithmyth Thanks for sharing that with us! I appreciate your patience and understanding. Also, congrats on almost finishing the game!

Comment
    UbiSushiVamp on Support Forums - Thread - Direct

@kingbeard Greetings. I am sorry that this was not resolved with the newest update. I can confirm that this issue is currently still under investigation. I do apologize for any frustrations this has caused you.

Comment
    UbiSushiVamp on Support Forums - Thread - Direct

@lordtussaud Hey there! Thank you for reaching out. Thank you also for your love of Valhalla and streaming the game. 😊

Just to ensure I am fully understanding, did you have sound in the cutscenes on the Xbox X but it did not translate to the Stream?

Comment
    UbiSushiVamp on Support Forums - Thread - Direct

@morphasm Hey there! I am sorry to hear that you are encountering this as well. Just to check, have you made the icons hidden by chance? If you have not, could you please share a video here of you being unable fast travel? The best way to share a video is by uploading it to YouTube as an unlisted video and providing me with the link here or uploading the clip to Google Drive and sharing the link here. Thanks!

Comment
    UbiSushiVamp on Support Forums - Thread - Direct

@randelia Of course! We appreciate your kindness during this and your patience.

Comment
    UbiSushiVamp on Support Forums - Thread - Direct

@xbl_laberbacke Understood! Thanks for sharing how to locate the other discussions pages.

Comment
    UbiSushiVamp on Support Forums - Thread - Direct

@ilajah28012012 Greetings! I apologize for the frustration this has caused. I looked into this for you and this is still under investigation. I do apologize that I do not have an ETA I can share, however I do appreciate your continued patience as this is being investigated!

Comment
    UbiSushiVamp on Support Forums - Thread - Direct

@moon-pye Greetings! I am very sorry to hear about the crashing that you have been having when playing Valhalla on your PC. I also appreciate all the steps you have already shared that you have tried. Since you have tried many troubleshooting steps, please create a support ticket with our team with your ...

Read more
Comment
    UbiSushiVamp on Support Forums - Thread - Direct

Greetings @Mudlerandscaly. My apologies for the frustration this situation has caused you. Please note that the Player Support team is unable to speculate on how long an investigation may take, or when any ETAs for a resolution may be available. We are checking in with the dedicated teams regularly, and once there are any any future updates they will be posted within the News & Announcements page. I recommend checking this page out as ...

Read more