almost 2 years ago - Ubi-Borealis - Direct link

Hello there @bielik01!

Thanks for taking the time to share this video with us. I've also encountered this issue in my own game, also following a round at Kara's Arena. I've forwarded the reports shared within this thread to the dedicated teams so they can look into this issue further.

If you have encountered this issue in-game, please can you provide us with the following information:

  • What actions were taken prior to being unable to open up the menu/map screen?
  • If you quit to the title and reload your most recent save, does the issue still persist?
  • How frequently does this issue occur during gameplay?


Additionally, we'd be interested in collecting some additional videos that show you're unable to open up the usual menu/map screens, as these are helpful for the investigation. If you'd like to share a video with us, I'd recommend uploading these to a sharing platform (such as YouTube or Google Drive), as this will allow you to post a shareable link within this thread for us to take a closer look at.

Thanks! 😊

almost 2 years ago - Ubi-Mark. - Direct link

Hello @bielik01,

Thank you for sharing this! We will keep monitoring this thread for more details - if you can confirm that Hugr abilities are causing this for you, can you please let us know? Much appreciated!

@gabgabstyle - thank you keeping this thread up to date and I'm sorry to hear about your experience. Can you please provide us with the following information:

  • What actions were taken prior to being unable to open up the menu/map screen?
  • If you quit to the title and reload your most recent save, does the issue still persist?
  • How frequently does this issue occur during gameplay?


It will help our teams to investigate it further. Many thanks and if you have any additional questions, please let us know.

Apologies for any inconvenience caused by this.