- As mentioned, our team are aware of this issue affecting our players, and are investigating this further. To help us to do this, we request that you open a support case and attach your port forwarding/system files so we can take a closer look. I'm afraid we cannot provide a definite time-frame for a solution to this issue. We apologise for any inconvenience, and appreciate your understanding at this time.
- Thank you for opening a case. I'm sorry to hear you're having trouble updating your ticket. I would recommend that you try our browser troubleshooting
- in particular, please could you clear your cache and cookies before trying again?