Original Post — Direct link

Why does no one care about Support Cases? My support request has been waiting as 'New' for 2 days. I can't play the game due to the support request I've been waiting for.

about 1 year ago - Ubi-Massilia - Direct link

Hello @WolfVein_ @Krathum

Sorry to hear that you're still waiting for a reply about your support case.

We received a lot of reports from players recently and that's why it's taking some time, sorry for the inconvenience.

An agent will reply to your case as soon as possible.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !