over 2 years ago - Ubi-Mark. - Direct link

Hello @ravenbeauty229,

Thank you for bringing this to our attention and I'm sorry to hear that your game keeps crashing.

I can see that this issue has been already raised with the development team and it's currently being investigated. Once we have an update on this, we will let everyone know through the patch notes.

Apologies for any inconvenience caused by this and if you have any additional questions, please let us know.

over 2 years ago - Ubi-Keo - Direct link

Hi everyone,

Thank you all for your continued patience with this issue while our teams investigated the continued crashes occurring during the Sigrblot Festival.

We apologise that the issue was not resolved before the festival ended.

We will be granting compensation for all players directly impacted by this issue. The team is currently assessing the details. Once we have more information to share, we will update you all.

over 2 years ago - Ubi-Keo - Direct link

Hi Vikings!

Apologies for the delay with this thread being updated.

I understand that most of you will have noticed that the compensation of 200 opals for the crashes experienced during the Sigrblot Festival has been added to your inventory on August 31st.

As this issue is resolved we will now lock this thread.

If you have any further feedback regarding the Sigrblot Festival then please post in the General Discussions forum here.