[2020] [Ubisoft Store]Preordered the game yesterday and still don't have it in my libray

Hey DE_Dolorous,

There are no successful transactions for Assassin's Creed Valhalla showing on the account you are posting from, so we'll need to investigate this issue privately with you. It is great that you have already opened a support case for us to do so.

It looks as if the payment may not have been successful, and a hold may be in place on your funds; the team will advise you as soon as possible with regard to this, and verify whether this is the case or if there has been an issue with the delivery of your item.

If needing an update, or needing assistance with a separate issue, please post on our new Assassin's Creed Valhalla forums here. These forums are no longer in use for the game. Thank you!