devtrackers.gg
So I accidentally bought the Ultimate edition and the Gold edition. Does ubisoft even give refunds on digital orders, if so am I able to get it for the Gold edition or am I stuck with both the Ultimate and Gold edition? Side note if so how do I even know which one to activate when the game is release?
Originally Posted by Iron1386Hey, sorry for the delay!
How? I Can't even get a hold of them to even ask in live chat. Do they have an email to message or something?
This would be considered a duplicate purchase so a refund should certainly be possible. If you're having difficulty getting through to us on Live Chat, please contact us via social media -
Twitter: https://twitter.com/UbisoftSupport
Facebook: https://www.facebook.com/UbisoftSupport/
When contacting us, please provide as much information as possible to speed up the process -
- Username
- Email address
- Order numbers
- Which order you would like to refund
Thank you!