Hi @elmarj @willogical apologies for the late response.
I am also sorry to hear that you are both experiencing crashes in Assassin's Creed Valhalla.
We have received reports of crashing in the Dawn of Ragnarok expansion which has been reported and is being investigated, however we have not received any recent reports for crashes in the main game. Can you please try creating a new manual save after you have loaded your current save, then quit the game and load the new manual save and try playing the game and see if the issue persists.
@elmarj Could you please confirm the following:
- If you have gone through the Xbox troubleshooting? If not please go through those steps and try again
- When did the issue first occur?
- Is the game installed on your consoles internal hard drive or an expansion card?
- Do you have the latest game update installed?
- Which maps do you experience this issue on?
- How often do you experience the crashes?
- What happens when the game crashes? does it freeze, crash to the dashboard, blackscreen?
@willogical Can you also confirm the following:
- Is the game installed on your consoles internal hard drive or an expansion card?
- Which maps do you experience this issue on?