Original Post — Direct link

hello everyone
im havind a loggin warning wen im trying to instal AC valhalla,ac valhalla is in Epic Games and for instaling it says that i must be logged in in ubisoft connect and wen im going the proces further it comes a poppup saying PI-UBI-01: 102008: Your game activation was not successful.
i have the same problem with all my games in epic games library,idk how the game hitman 3 had the same problem but now i can install it ,now i cant install ac valhalla and crew 2
pleas help
thank you

over 2 years ago - Ubi-Froggard - Direct link

Hey @migttenogokui

This is usually caused if your Epic and Ubisoft account's are not the same region, so please check this first of all.

If you need help looking into this, we'll need to speak to you privately as we can't discuss your account details on a public forum, so let us know and we'll create a ticket for you. 

If you would prefer to contact us via live chat or a social media private chat instead, you can do so on the links below: 

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If you do contact us through one of the above options, please let us know, otherwise we will create the support ticket for you if you still need assistance.