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Since version 1.6.0 there are a lot of crashes in the game. You can be at different places, the screen gets uni color, sound's going on for a moment, then the game is away, just Ubisoft cennect tries to syncronize the games. Is there any other with this problem?

about 1 year ago - Ubi-SleepyGoat - Direct link

Hey there @Scooter65_de. I hate to hear that someone is having crashing issues like this.

Could you open a support case with us and send us copies of your DXDIAG and MSINFO files on that case?

Once you've done so, let me know and I can take a look at those files.

In the meantime, there's some basic troubleshooting I'd like you to complete Here.

Some specific things to keep in mind:

  1. If you've never done a reinstall of the game, some of the older patch files can "clog things up" a bit, so a reinstall is always good to do after we release a major patch.
  2. Sometimes Ubisoft Connect can actually some crashing issues, so Reinstalling that as well would be a good idea.

Let me know if these steps help with your crashing issues!

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