Original Post — Direct link

Last year, I played a game but stopped due to screen tearing in performance mode. Is screen tearing still present in performance mode? Additionally, does playing the game in fidelity mode reduce or eliminate screen tearing?

about 1 year ago - Ubi-Pegasus - Direct link

Hey there @AnneGodkoyj

I'm sorry to hear you're experiencing some graphical issues, which is impacting your gameplay.

I would recommend double-checking the refresh rate of your monitor to ensure this is designed to handle the settings for performance mode, and that these settings are not set to a higher setting than their native mode. Please also take a look at the support article on this to see if the steps provided inside might be of help.

Is this just happening on performance mode alone? Or also happening in the normal mode with high settings?
If you'd like, you can check if the fidelity mode reduces any tearing for you and let us know the result.

If you have any other concerns or questions in the meantime, please let me know!