Original Post — Direct link

When helping Halewyn complete his ritual on PS4Pro, I cannot answer the second question about the charm that weds souls, even tho I haven’t missed any interactions with any of the objects (checked numerous walkthroughs). I simply only get to choose between “I’ll BRB” and “Repeat”.

I am running patch 1.3.1

about 3 years ago - Ubi-Mark. - Direct link

Hello @danielbedk,

Sorry to hear that you are unable to proceed.

Can you please perform all of the troubleshooting steps listed in this article? Secondly, can you please reinstall your game? This will help you to eliminate any potentially corrupted files that can lead to this issue.

If you're still experiencing this after performing the steps from above, can I kindly ask you to provide us with a short video of this occurring, so we can investigate it further for you?

Many thanks and if you have any additional questions, please let us know.

about 2 years ago - Ubi-Perseids - Direct link

@kiefersmartin Hey! Welcome to Discussions!

The reported issues with this quest should be fixed in the latest update. Please double-check that your game is fully up-to-date and also go through the troubleshooting steps here. After trying those steps, if you're still stuck and unable to proceed with the quest, would you mind recording a video showing the issue? Once you have the video, you can upload it to a website like YouTube as public or unlisted, and share the link with us here. This will help us better understand the issue, and then we can also pass it along to the dev team for them to investigate or give us further clarification. Thanks in advance!