@NoGlitchNoKill Hi there! Please note that reporting players on the forums is against the rules as it can be considered Naming and Shaming. Instead, please be sure to report any players in-game by following the steps here. Than...Read more
@GingeFox Hey! Just a note that the team is aware of the lag and latency issues occurring lately. I wanted to make you aware of a recent Twitter post the team shared so that everyone is kept up-to-date:
@Howie_Witzer Hi there! I'm so sorry to hear that this occurred in your game. Please let me know if you notice this is a recurring issue, or if this was just an unfortunate incident due to the location Bantam was in when he went down. Thanks!
@P0ker-Face This might actually be caused by the latency issues that players have been experiencing on the servers lately. The team did address this in their Twitter post... Read more
@LuckyPathfinder Hey! Sorry that you're having this issue with the Ninja backpack. Would you be able to provide any images showing this? Please also try these troubleshooting steps and see if they help. Thanks!
@the_Kettle Hey there! Thanks for the update. The team is aware that players are now having an issue with the DARPA mission and a fix is planned for TU17.2.
@Tater1007 Hey! Apologies for our delayed response. Unfortunately, we aren't able to restore missing gear/weapons/items when they are accidentally deleted. We apologize for any inconvenience this causes!
@buket1998 Hey! Welcome to Discussions. Sorry that your game isn't loading up! There are a few steps we can take to help with this issue. First, you can check to see if you're able to install the game and Ubisoft Connect on the same drive. I would also suggest going through our technical troubleshooting guide here and verifying your...Read more
@DocNightyNite Hey! Thanks for getting this reported. This sounds similar to an issue that was reported about the NinjaBike Backpack here: (https://trello.com/c/FFpaNGRl/70-gear-wearing-the-ninjabike-messenger-exotic-backpack-may-cause-the-previously-equipped-brand-set-bonuses-to-remain-active-after). Would you mind trying the following workaround: Switching to and from another loadout resets the 1st bonus that was stuck and enables all bonuses. Let me know if this workaround helps to fix the issue you're having as well. Thanks!
@rizz768 Hey there! Thanks for pointing this out to us. To help with this, I suggest clearing the cache for Ubisoft Connect and seeing if you notice any improvements. It might also help to reinstall Ubisoft Connect completely to see if the statistics are updated. Thanks!
@Beautylady Hello! Sorry that you are also having this issue. A fix is planned to be released for TU17.2 as mentioned on the Trello board here: (https://trello.com/c/uCMB9McF/74-crafting-station-the-regulus-exotic-pistol-cannot-be-crafted). Thanks!
@Rokana_Gaming Sorry that you are still experiencing these issues after trying those troubleshooting steps. Do the crashes or freezes seem to occur during a particular moment in the game? Please note that the team is aware of the crashing issues and the latency issues that have been occurring and they are investigating. The crashing issue is currently listed on the Trello board: (https://trello.com/b/F2RU9ia9/the-division-2-known-issues). The latency issues were r...Read more
@D3kker-CoE Hey there! So we can better assist you, please submit a support ticket here. I understand you had trouble contacting support and creating a ticket before. I'm unsure what issues you ran into, but if it helps you'll want to select your platform and then select The Division 2. The category should be Information and Troubleshooting, and the issue type should be Technical Issues. You'll want to attach your ...Read more
Hey everyone! Just a note that we did pass this feedback over to the team but we haven't had any updates yet. If you notice anything changes with the exotic drop rates, please update this thread and let us know. Thanks!
@IISYNll Hello! Thanks for letting us know about this. I've gone ahead and submitted your feedback regarding the Legacy Apparel Cache keys. We had already submitted feedback regarding the ! notifications, so I also added your information to that report as well.
@Askwind Hey! Apologies that you aren't able to open these Legacy Apparel Cache keys. I believe that the keys are unable to be used because you have already collected all of the event items. In any case, please try the troubleshooting steps here and here. Let me know if you're still unable to use the keys after that. Thanks!
@wolfe69ca Hey there! Thanks for letting us know about this and for providing the video playlist/images. The team is aware of the issues with the DARPA/Pentagon mission not working properly. You can find more info on the Trello board: (https://trello.com/b/F2RU9ia9/the-division-2-known-issues). For the other issues you're experiencing, I would suggest going through our troubleshooting steps ...Read more