Original Post — Direct link

Come on, Ubi. It's always something.
I just wasted two hours for nothing. I am elegible to participate, and it should've counted. So, what gives?

over 1 year ago - Ubi-Thrupney - Direct link

Hey @TNT4TB , thanks for reaching out, and welcome to the forums! Good to hear you're trying Valhalla, but I understand you've not found your hours played to count towards the referral program.

Please note that, per the FAQ on our referral website, it can take up to 24 hours for rewards to be delivered to successful recruits. If the reward still isn't there after that time, and you're sure you've been recruited and accepted the invite in the way we recommend on the referral website, I'd recommend reaching out to our support team directly, as they'll be able to take a closer look at your account to see what might have happened.

Open a support ticket with Ubisoft Help
Send a Twitter DM to Ubisoft Support
Send a Facebook PM to Ubisoft Support

Please let me know if I can clarify this further 🙂