Original Post — Direct link

I can’t loot the chest because der is no chest loaded in tryed a bunch of thinks but because of this I can’t compleet Asgard even tryed to take a pic but apearently the file is to big what can I do

over 3 years ago - Ubi-Baron - Direct link

@StancedSubies
Thank you for reporting this to us, we're sorry to hear that's been the case.

Would you be able to provide us with a screenshot of the floating objects? This will help us to look into this and pass it on to the team.

over 3 years ago - Ubi-Baron - Direct link

@stancedsubies
You should be able to upload an image by clicking on the little picture icon above the message reply box, next to the X with arrows on the end.

@Asvpxnicholl
Could you also provide a screenshot of where you are stuck?

If you're unable to see the option in the reply, you can also upload it to a site such a Imgur and then link it here.

about 1 year ago - Ubi-Keo - Direct link

Hi Vikings!

After thorough investigation, the development team is unable to provide a solution for the reported issue. When assessing the complexity of the issue and number of players affected, the team had to prioritize issues that had a comparatively higher impact.

With Post-Launch support for Assassin's Creed Valhalla coming to an end, we will be unable to roll out a fix for this issue.

We will now lock this thread.