Original Post — Direct link

I could not collect the bag at Hungladder which I assume is the shards. It marks as a collectible but no option to collect. Reload didn’t help. Then I went to excavation site and same thing. 

over 2 years ago - Ubi-Karl - Direct link

Hey @kleew13, thanks for reaching out, welcome to forums and sorry to hear about the issue you ran into with 'Counting Sheep' quest.

After having a closer look, I can see that similar instance has been brought up, where players were actually able to collect the shards however despite doing so, the indicators for 2 of the shards remained on the map, therefore could I double-check if this may be exactly as yours or are you certain you were unable to collect them at all?

Let us know and we will take it from there!