[2023] Bought the game 17.03.2023 still not in my library

Good afternoon,

I bought the Assasins Creed Valhalla Complete edition late night 17.03.2023 and to this day still didn't receive it.

Is this normal for games to take this long to be assigned to the customer?

I don't know what to do...

I can provide any proofs from the bank that the payment went through as should.

Sincerely....EloŚliwka