Original Post — Direct link

i purchased a subscribtion hoping i would be able to play the games that i was promised with this subscribtion. so i finalized my payment and my bank was charged but just only an hour later ubisoft suspended my account and said that i didnt have the funds and my payment failed. so i checked my bank account and sure enough the money was gone. what the hell is goin on ubisoft get your stuff togeather really out here stealing money from your cutomers

almost 2 years ago - Ubi-WheelyDuck - Direct link

Hey @Syn-Plays,

Sorry to hear that you ave lost access to your games from Ubisoft +.

For this issue I would first recommend to follow the steps in our dedicated support article.

Any trouble, just let us know.