Original Post — Direct link

Hi, I bought the Pre order containing the Season Pass and Berserker DLC on PS4. 15h into the game (already in england) I realized I was supposed to already have the Berserker gear. I have tried the switching off the internet as suggested by other players but still the gear is missing.

2 small graphics bugs I picked up is when talking to NPC's (shop, ect) my quiver go's invisible, not the arrows just the quiver. And with the starting hairstyles (not sure if it's meant to look like this) on male Eivor on the shaven side it looks like he has some extra bald spots. Nothing big, just thought I'd mention.

about 4 years ago - Ubi-Baron - Direct link

@hrafin Thank you for reporting this to us, we're sorry to hear that's been the case.

Do you have the Season pass installed under the Addons on the PS4?

We would also advise restoring the licenses via the steps in the guide here.

@marioxxo Could you confirm what you mean by the Normal version? Just off the console itself? Which version of the game do you own?
We are certainly not ignoring any concerns, if a thread here doesn't receive a response it is likely simply due to the volume of contacts at the moment, and we apologize for the delayed response.

@toxiCHORG_ We're sorry to hear that occurred, I can certainly understand the frustration that would cause.

about 4 years ago - Ubi-Baron - Direct link

@marioxxo Our support response times are currently delayed, due to a high number of contacts, but the team will be in touch as soon as they have an update.

Are you playing the game on any other platforms, or just through PC?

almost 4 years ago - Ubi-Baron - Direct link

@hrafin We're sorry to hear that you've still not had access to the content.

If you still wanted this to be looked into, we would advise speaking with a Support Agent through one of the channels below:


about 3 years ago - Ubi-Orion - Direct link

@unbornboar82132

Hey there.

I'm sorry to hear about this. Does this happen every time you load the game or is it intermittent?