Ubi-Orion

Ubi-Orion


23 Sep

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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by rellort1
Thanks for the response
https://streamable.com/a5i92l
is this fine?
Thanks.

Before submitting this to the team can I just ask you to double check that you're not missing any files by ... Read more
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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by Zaitsev_1337
needs a quick fix !
Originally Posted by u.B.m
*still not fixed* - what's up guys, somebody spill their coffee on the server ? XD
Hey there folks.

Just to confirm that the development team have... Read more
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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by Ranzou_NL
After one of the last updates when playing a track in local play, records won't be saved on the leaderboard for me. When reloading the track the time is gone.
Thank you for reporting this issue. I sincerely apologize for any inconvenience this may have caused you.

This issue has been forwarded up to the development team for investigation.
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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by Faulty-Brain
Hello, my PS4 controller behaves differently in solo mode than in online mode. It doesn't work correctly in online mode, sometimes I can't brake and sometimes I can't accelerate. Vibrating doesn't work either, but it never has before. I've just tried this on several maps. It is connected to my PC via USB.
Hey there.

That's odd that it's only in this particular mode. Is it an official controller or are you using DS4Windows or anything like that to emulate the input?
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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by Refaath
Hi, yeah sorry should've clarified.

PSN: rifinioh
Thanks.

There is a known issue at the moment with this "synchronizing data" message after a match. It does usually update after a restart of the game but I can confirm that it doesn't appear to be the case in this instance as I can see you have logged in after the fact. This issue is infrequent but is nevertheless obviously frustrating so I can only apologise in this instance and confirm that the development team are aware of this. If you do start running into this issue on a regular basis please get back to us to let us know.
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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by Refaath
Hey,

The match was today around 16:30 BST.
It was the third match I played today but I can't even see it in r6tracker.

The two prior matches I can see accurately. First is a loss resulting in -77 MMR and the second being a cancelled match there no MMR change.

Hope these details help.
Hey there.

I've checked this account you've contacted us on and it doesn't appear as though it's been played on for some time so I suspect you're playing on a different Ubisoft account. Can you confirm your PSN ID or Xbox Gamertag please?
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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by Refaath
Hi I just won a ranked game, waited til the end to see the final match report and during it, Siege was "Synchronising".

I got no MMR from it and the match isn't appearing on R6 tracker.

Any help?
Hey there.

Can you recall as accurately as possible when you completed this match? I can look this up for you in your match history to see if I can find the match in question.
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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by ShaIItear
Bump?
Hey there.

I'm sorry for the delay in getting back to you. Do you have another mouse you're able to test with to see if it is a specific mouse/driver related issue?
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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by DpressedSoul
Ubi support told me to do the same tried it all but the issue still persists.
I'm sorry to hear that. You mentioned BattlEye kicks you out, does it give you any specific error messages at all or does the game bring up any error messages? I've reviewed your msinfo/dxdiag files as well and it appears as though you're experiencing quite a lot crashes that seem to be pointing to your Nvidia display drivers. Can I ask you to try a ... Read more
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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by ClammierAlmond1
Hey - adding this here as it’s relevant for console only, but a query. With so much content being available within Siege (battle pass and R6 Share), is there a plan for cross progression when upgrading from current Gen Consoles to Next Gen Console? IE If I purchase the R6 Share packs, will they be available on my account when I upgrade from Xbox One to Xbox Series S? Thanks!
Hey there.

All of your progression and in-game content will carry over to next gen. You can read more about this ... Read more
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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by Dauood1
I'll try this tommorow, I'll let you know how it goes.
No worries. Thanks!
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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by Dauood1
Hi,

Start off with pc specs: 16gb DDR4 RAM, GTX1060 6GB, AMD Ryzen 7 3700x, game is on SSD.

So before I was getting a solid 100 FPS av. At 1440p lowish settings. Now everytime I play a game every 2-3 seconds I have a huge stutter, in which I can't move at all the whole game freezes for a second then it goes back to normal and the cycle repeats. When it is not freezing I am getting the same frames as before but the stutters make the game impossible to play, which is really annoying because I wanted to spend more time playing ranked games ping is fine at around 30 constantly

Thin...
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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by Decibelle.Blast
Good evening,

I tried to make a purchase of R6 Points in Rainbow Six Siege. This failed for some unknown reason. I tried again, and again it failed.
I have the game purchased through Steam, and it's not progressing beyond the uPlay overlay.

I found two emails in my inbox stating both purchases have been marked as potential fraude, and how account sharing is illegal, etc.
However, both purchases were made by me, and they were rejected. I'm not sharing my account, and I haven't been hacked, either.

I hope someone from Ubisoft can assist me with solving this error.
Hey there.

We certainly can look... Read more

22 Sep

Comment
    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by JW_GamingYT
I believe I got ddosed during a ranked game on the map border around 15 minutes ago my internet was as usual then suddenly I got kicked from the game and my internet would keep disconnecting for the remainder of the match causing the loss for our team and a sanction for me if there is anyway the match could be voided and I could get my mmr back that would be much appreciated.
Originally Posted by security4286
Hello I've been having this issue on almost ...
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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by eXellius
Completing a Daily Challenge in a Training Grounds mission Lone Wolf does not grant the Renown reward. The Challenge is marked off as complete, but the text is red instead of yellow on the After Action Report screen and the reward is 0 instead of 150. This occurs on Xbox and PlayStation.

Weekly Ubisoft Club Challenges work properly; the Renown is awarded upon completion of the Challenge requirements while playing Lone Wolf Training Grounds.
Originally Posted by NumberTomato673
...
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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by TheSpaghettBoy
I just got my new pc and whenever i play Im consistently freezing for about 30-40 seconds a couple times a game. Audio still works when this happens and i can still tab out and navigate other windows.
Hey there.

I'm sorry to hear you're having issues with freezing at the moment.

The first thing I would suggest is to attempt each step suggested ... Read more
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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by IsaacHztung
I have bought this game on epic games, but it keeps asking me for a cd key i dont have. Please help me i don't know what to do
Hey there.

Can I ask you to run through the steps suggested here first of all please? If the issue persists after doing so please get back to me to let me know.
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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by Some_guy42
In the end of MUTE protocol event I had one M.P. alpha pack but i didn't get it. And today i collected one blue alpha pack but I don't have it and I wanted both of them.
Hey there.

I've checked your account and you received and opened three M.P packs, if you were eligible for a fourth this would have been granted to you by this point because they were granted to a... Read more
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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by Headphone.jack
I won my ranked game when servers went down. now I checked my game and my ranked game is missing! I have my r6 tracker as my proof

Hey there.

I can take a look over your match history for you. Can you confirm as accurately as possible when you completed this match?
Comment
    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by FinkaMyAsh12
Today I also spent finding a ranked match for 7 min and I even went for 15 min and still didn't find a match spent a whole hour and still couldn't find a ranked
Hey there.

I'm sorry to hear that. Has this issue persisted after this?



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