Ubi-Orion

Ubi-Orion


31 Aug

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    Ubi-Orion on Support Forums - Thread - Direct

@tof08000

Hey there.

These forums are English language only, if you are able to translate to English we can assist you here or alternatively we do have French language forums which you can find here. Th...

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30 Aug

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    Ubi-Orion on Support Forums - Thread - Direct

Hey there folks.

If anyone affected by this is able to accurately reproduce this issue on video we'd like to take a look and investigate further. Thanks.

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    Ubi-Orion on Support Forums - Thread - Direct

@mod246

Hey there.

This particular forum is english language only, if you can translate to english we'd be happy to assist you here or alternatively there are german discussion forums you can find here if...

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    Ubi-Orion on Support Forums - Thread - Direct

@azullfr

Thanks for the assistance, we really appreciate it!

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    Ubi-Orion on Support Forums - Thread - Direct

@hunterr12

Hey there.

Thanks for clarifying that. Are you able to provide a video of this we could take a look at if possible, please?

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    Ubi-Orion on Support Forums - Thread - Direct

@azullfr

Thanks for the assistance, we really appreciate it!

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    Ubi-Orion on Support Forums - Thread - Direct

@dogfacedboys096

Hey there.

We can't guarantee it will be added to the known issues list as not every issue is added here but we'll certainly take that under consideration and rest assured either way the issue is under active investigation and as soon as we have an update for you we'll let you know. Thanks!

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    Ubi-Orion on Support Forums - Thread - Direct

@cordo75

Hey there. Have you completed the Siege of Paris expansion? There is a known issue with infinite loading with saves in Francia after the DLC is complete and there is a workaround for this we can try but we first need to double check whether this is the same issue or not. Thanks.

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    Ubi-Orion on Support Forums - Thread - Direct

@javi-marti

Hey there.

I've had a check through your transaction history and I can see that opals have been spent on various pieces of gear this month which would deplete the overall total obtained from opals collected on the map. if you weren't already aware you can earn further opals from completing weekly challenges which you can then spend on the items in Reda's shop, we've got an article on Opals and how they work which you can find ...

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    Ubi-Orion on Support Forums - Thread - Direct

@bamala14

Hey there.

Sorry to hear about this. As far as I'm aware this issue has not yet been reported to us, can you ensure you have verified your installation and try loading a prior autosave if those aren't too much further back for you? If the issue persists if possible please provide us with a video demonstrating this we could take a look at. Thanks.

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    Ubi-Orion on Support Forums - Thread - Direct

Hey there folks.

Thanks for your reports on this issue. If possible can you provide an up to date video demonstrating this issue we could take a look at? The video already in this thread was taken on an older version of the game so we need to see this happening on the latest version. Please also double check that your cloud saves are up to date with a save where this issue is present. Thanks.

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    Ubi-Orion on Support Forums - Thread - Direct

@k9876789

Hey there.

I'm sorry to hear you're having issues with crashes/freezes at the moment.

The first thing I would suggest is to attempt each step suggested here. These steps are known to resolv...

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    Ubi-Orion on Support Forums - Thread - Direct

@tiny_balls_2616

Hey there.

Sorry to hear about this.

Unfortunately a few of those images haven't attached, Could you try attaching those again? If possible could you also provide a video demonstrating this we could take a look at as well? Thanks.

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    Ubi-Orion on Support Forums - Thread - Direct

@spirantcrayon22
@TheNorfolkian

Hey there folks.

Thanks for your reports on this. I've raised this with the development team now for further ...

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    Ubi-Orion on Support Forums - Thread - Direct

@psych0_trauma

Thanks for getting back to us with that. I've raised this with the development team for further investigation.

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    Ubi-Orion on Support Forums - Thread - Direct

@cmhoughton

Hey there. Thanks for raising this with us. I can confirm the team are aware of this particular issue. Please keep an eye on the forums for updates on this or any other ACV news. Thanks!

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    Ubi-Orion on Support Forums - Thread - Direct

@skizzosjt
@caosck

Hey there folks.

As advised in an earlier message your system files will hopefully shed some light on what exactly is causing this to h...

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    Ubi-Orion on Support Forums - Thread - Direct

@fred_wemel

Hey there.

Do you have an autosave shortly before you killed this particular enemy you could try loading or are those putting you much further back?

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    Ubi-Orion on Support Forums - Thread - Direct

@andermen0

Hey there.

Can you double check that the Ubisoft Connect overlay is enabled? If it isn't please try enabling it and try checking for the letter again after restarting the game and the Connect client.

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    Ubi-Orion on Support Forums - Thread - Direct

@mr-operator

Thanks for providing this info. I can confirm that these issues with guards either going missing or behaving unexpectedly is under active investigation at the moment. To assist us with this investigation please ensure your save file is up to date on the cloud so we can forward this on for you. Thanks!