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@henryaw93-0 Hey! Welcome to Discussions! Thanks for letting us know that you are also having this same issue with the PS4. I have gone ahead and shared your report about this issue with the team to help them investigate this issue further. Once we have any updates, we will be sure to post them here in this thread or via patch notes in the News & Announcements forum.
@RHHRHRHE Hi there! Welcome to Discussions! I'm sorry to hear that you tried to defeat Balor 10 times and were not able to. 
Luckily, we have reported this issue to the dev team so that they can look into this more. I've also shared your information with them, and as mentioned above, please keep an eye on this thread or the patch notes for updates regarding this issue.
Let me know if either of you have any questions in the meantime. Thanks!