[2023] ERROR AchievementsDownload.cpp (237)

Hey guys,

Thanks for reaching out to us with this!

I've merged your threads together.

Are you able to share a screenshot of this error, or does it just appear in the log?

If this an error you're seeing more in the log rather than a pop-up when playing and are experience general, but persistent crashes, please could you confirm the if the following suggestions help at all;

• Have you completed the steps in our troubleshooting guide
• Does disabling the Ubisoft Connect overlay help at all?
• Does disabling Cloud Saving help at all?
• If you're playing on Steam, does clearing Steam's Download Cache help at all?

May we please know more about your crashing experience too, including;

• How far into a game session do you get before the game crashes?
• Do you receive a Cloud Sync error when the game crashes?
• Do you notice if this happens after completing certain actions (things that would trigger an achievement perhaps)?

We've already reported these crashes to the team and they've since requested DxDiag and MSinfo files from impacted players.

Please refer to our guide here on how to locate and download these files and reach out to us via our Support Site to send them to us.

Much appreciated!