Original Post — Direct link

Update: Reloaded to a save before ever entering the Well. Looks like the quest stage never advanced from "Enter the Well" to "Unlock the Well", which was preventing the game from registering the light beam part.

During the "Well-Traveled" quest, I'm having an issue where the Well of Urdr light puzzle isn't unlocking the Well. I know it's not the light receptors, as the single one that you need to use to get into the puzzle area works just fine (as do all the other receptors in Asgard). Below is what I've tried, all with no resolution:

  • Fiddling with the light beams (all other sensors react to light anywhere within the inner 75% of the catchment area)
  • Saving and loading the game
  • Exiting and re-entering the game
  • Leaving Asgard and returning
  • Verifying game files


Below are screenshots of the beams hitting the center of the receptors and the Well still closed off.



almost 3 years ago - Ubi-Oxavo - Direct link

Hello @dcpDarkMatter , thanks for reaching out to us and providing the screenshots.

Sorry to hear you can't move a pillar to solve the light puzzle in the quest "Well-Traveled" in Asgard.

The development team has been made aware of this issue and they are currently investigating it.

In the meantime, our teams would like to use details from your progress on Assassin's Creed: Valhalla to continue looking into the issue. Please make sure that your latest save has been added to the Cloud (it will have a cloud icon next to it). This step will allow us to use your save files for investigations. 

Could you also send us a video of this issue, please? Please upload it on any video hosting of your choice and share the link with us. 

We apologize for any inconvenience and thank you for your patience and understanding while we work to resolve this issue.