almost 2 years ago - Ubi-Keo - Direct link

Hi @violentmrtino thanks for the video provided.

So from the video I can see that you are on the quest 'Madness of King Charles' and that you require the two keys to open the sanctum door.

This is strange as after you complete the quest 'Trial by Fire' there is a cutscene and then you enter the building that King Charles is in. He is locked behind a door which requires the two keys to enter.

What is strange is that you have somehow ended up back outside the village. Can you please explain what happened when you completed the quest 'Trial by Fire' and how you came to end up back outside the village?

almost 2 years ago - Ubi-Keo - Direct link

@violentmrtino to confirm did you leave the quest after speaking to Richardis?

If so did you quit the game to the main menu and then close the game or did you just close the game? It's possible that your save was corrupted if you quit during the quest or whilst it was saving.

almost 2 years ago - Ubi-Keo - Direct link

@violentmrtino I will report this issue to the development team to investigate. However, as you closed the game during the quest it may have affected your save file as I previously mentioned.